GDPR FAQ

What Is the Purpose of Collecting Your Personal Data?

The processing of personal data is based on  performance of the rights and obligations of an agreement between Technopolis and a customer or partner and performance of the preliminary measures relating to the agreement, and/or  for the purposes of the legitimate interests of Technopolis.

We collect personal data for managing, developing and maintaining the customer relationship, and the related analysis, compilation of statistics, customer communication, organizing of events, customer experience evaluation, identification of the customer’s users, user management, troubleshooting of electronic services, and management of relationships with the supplier and cooperation partners. In addition, personal data is used for direct marketing, targeting and profiling of online advertising, and for designing and development of our products and services.

Which Personal Data Is Collected and Which Sources of Data Are Used?

For the purposes described above, e.g. the following data is collected: name, company and position in the organization, language of communication, information related to communication, marketing and promotion, data on the use of electronic services and direct marketing consent and prohibition. More detailed information on personal data collected can be found in the privacy policy.

Data about the data subject is collected regularly for the customer and partner register by telephone, email, on the internet, in meetings, and in conjunction with concluding agreements and contractual relations. Personal data can also be collected and updated from public and private registers, such as the population register, other authorities, credit information companies, contact information providers, and other similar trustworthy parties.

Is the Information Transferred or Disclosed to Third Parties?

We do not regularly disclose the registered data to third parties, but personal data can be disclosed and transferred to the subsidiaries and associated companies of Technopolis Group. These companies are listed in the privacy policy.

We use external subcontractors, e.g. marketing and communication agencies, event organizers, data system suppliers and partners in property services and services for space. We make a data processing agreement with our subcontractors and our subcontractors undertake to protect the registered personal data as described in the privacy policy. We are responsible for the activities of our subcontractors as for our own activities. In addition, we may disclose contact details for marketing purposes to our subcontractors used within our business operations.

Where Is Your Personal Data Processed?

We process your personal data primarily in EU and ETA area.

Some of the personal data contained will be processed outside the EU and the EEA, whereby we have ensured that our subcontractor is covered by the Privacy Shield data protection system or other similar arrangements (e.g. EU Commission Model Clauses).

How Do We Process Your Personal Data?

Your personal data can be processed only by our employees who have the right to process personal data for the purposes of carrying out their work. Each user has their own username and password for the system, and the data is protected by firewalls, passwords, and other technical measures.

We store your personal data for as long as it is necessary for fulfilling its purpose. As a rule, the data are kept for the full duration of the customer or partnership relationship, and for six (6) months after its end. However, the controller always has the right to store personal data or otherwise process them after the aforementioned period of storage in the circumstances permitted by law in force from time to time, such as the retention periods to be observed in the Accounting Act and the Withholding Tax Act. The personal data of decision-makers will be stored permanently for direct marketing purposes within the limits of the law.

We will regularly assess the need for the storage of personal data, and will also take reasonable measures to ensure that incompatible, obsolete or inaccurate personal data on data subjects is not saved in the register.

What Rights Do You Have?

You have right to inspect the data on you that is stored in the register, as well as to demand that any incorrect data be corrected and that any data on you be deleted from the register. Any such requests must be submitted in writing personally to Technopolis’ reception service or in writing to privacy@technopolis.fi.

You have the right to deny to process the data about you for the purposes of direct advertising, market research, opinion polling or related profiling. You may provide such a prohibition at any time to privacy@technopolis.fi or, for example, by opting out of the mailing list in the manner instructed in the marketing messages.

In accordance with the General Data Protection Regulation, you have the right to object or request restriction of processing of your data, and to file a complaint against the processing of your personal data to the relevant supervisory authority.

 

Do you need additional information? Please contact privacy@technopolis.fi

Get to know our Privacy Policy sekä Terms of Usage.