Community Manager, UMA Teurastamo, Helsinki

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Become our Community Manager in UMA Teurastamo, Helsinki

​As a Community Manager you are the heart of UMA Teurastamo and the primary contact person for the local UMA members and other customers. Your primary responsibility is to take care of the day-to-day business in the dedicated UMA location and to ensure excellent service quality and customer satisfaction. The role is very diverse and requires great organizational and problem-solving skills and independent approach to work.

Community Manager has an active role in selling services and memberships to current and potential customers. She/he is responsible for member onboarding process, organizing local community events as well as for social media and marketing activities in co-operation with relevant Group functions. In addition, responsibilities include management and development of relationships with local service partners and vendors such as catering.

Ideally you have a degree in business or service production and 3- 5 years’ work experience in coordinator role or equivalent from service business. Experience in working with outsourced partners is seen as an advantage. You have excellent ICT skills and can quickly adapt to new technology. You are fluent both in Finnish as well as in English. Experience on customer service is required.

In order to be successful, you are customer-focused and make customers feel pampered and welcome. You’re a self-starter who starts working on presented problems right away. Excellent communication and interpersonal skills, good understanding of business and a results-driven attitude is essential.

Read more about UMA:

For further information, contact Vivi Stening at S&S Consulting, tel. +358 500 773 755.

Please apply via link and attach your CV and cover letter with your salary request no later than 22 September 2018.

Technopolis is a shared workspace expert. We provide efficient and flexible offices, coworking spaces and everything that goes with them. Our services run from designing the workspace to reception, meeting solutions, restaurants and cleaning. We are obsessed with customer satisfaction and value creation. Our 17 campuses host 1,600 companies with 50,000 employees in seven countries within the Nordic and Baltic Sea region. Technopolis Plc (TPS1V) is listed on Nasdaq Helsinki.

UMA Workspace is Technopolis’ network of coworking spaces. UMA offers shared workspace and service solutions for small and large companies in central locations in the Nordic and Baltic Sea region. In our workspaces customers can work efficiently and flexibly, either in the privacy of their own serviced offices or as part of our open working community. Technopolis has 13 UMAs in total. Beyond Helsinki, Stockholm and Copenhagen city centers, they are located on Technopolis campuses in Finland, Norway, Estonia, Russia and Lithuania. Two new UMAs will be opened this year, in Helsinki and Oslo, and the expansion is accelerating.

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